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We look forward to providing you with the information and service to help you select the perfect experience abroad Pullman Rail Journeys. For media inquiries, use our inquiry form.

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Contact Information & Hours

Providing you with exemplary service, convenient hours of operation and an enjoyable booking experience is our goal at Pullman Rail Journeys. Below please find the schedule for Pullman’s Customer Service Call Center. Should you contact the Call Center outside of business hours, please leave a message and your call will be returned the following day Monday through Friday.


Monday-Friday 7am–6pm CST
Saturday & Sunday 8am-5pm CST
Closed On Official Holidays


Charitable Donation Requests

Charitable donation requests must be mailed in writing to the railroad station. The request letter must be accompanied by proof of the organization’s status as a non-profit entity. A fixed number of tickets is reserved for donation requests and we cannot guarantee participation.

Pullman Rail Journeys
Attn: Marketing
118 S. Clinton, Suite 400
Chicago, IL 60661

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